Sales Assistant
Retail | Full Time | Mackay, QLD
We are currently searching for full-time sales assistants to join our team. This position will be based in Mackay, QLD at our new store, opening November 2024. A sales assistant is responsible for providing exceptional customer service, supporting the sales team, and contributing to achieving sales targets and overall business objectives. Our store trades 7 days a week so you must be available to work every third weekend on a rotating roster.
Hours:
- Monday - Friday: 8:35am - 5:10pm
- Saturday: 8:40am - 2:10pm
- Sunday: 9:35am - 1:10pm
(Every third weekend)
Key responsibilities & competencies:
As a sales assistant you will be responsible for:
- Assisting with inventory management
- Cash handling and processing payments and returns
- Sales support, up-selling or cross-selling products to customers
- Stocking, merchandising and maintaining the stores overall cleanliness and organisation
- Assisting in training new employees, and supporting other departments or team members as necessary
- Providing excellent customer service by greeting customers, assisting them in finding products, answering questions about merchandise, and handling any complaints or issues they may have.
Relevant experience & skills:
- A willingness to learn
- A dedication to accuracy
- Previous employment in a retail setting
- Professional and maintains a positive reputation
- Any experience that involved working as part of a team
- Strong customer service experience is crucial for this role
- Experience using computer programs and software relevant to retail operations
- Familiarity with point-of-sale (POS) systems and inventory management software
- Experience in roles related to merchandising, inventory management, or visual display
- Strong communication skills, both verbal and written, with the ability to effectively communicate with staff, customers, and higher management
About W. Titley & Co:
For four generations the Titley name has been synonymous with quality and service. First established by bootmaker William Titley in 1926, W. Titley & Co. has served country shoppers with quality clothing, footwear and accessories with customer satisfaction being our number one priority.
What we offer:
We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:
- Flexible rosters
- Career training & development
- Opportunity to grow within our company
- 30% staff discount across all stores in Charters Towers, QLD and Mackay, QLD