Sales/Warehouse Assistant
Retail | Full Time | Charters Towers, QLD
We are currently searching for a full-time sales/warehouse assistant to join our team. As a sales/warehouse assistant you will be responsible for supporting our sales & warehouse teams, inventory management, fulfilling orders accurately & promptly, contributing to achieving sales targets & overall business objectives & providing exceptional customer service. Our store trades 7 days a week so you must be available to work every third weekend on a rotating roster. This position will be based in Charters Towers, QLD.
Hours:
- Monday - Friday: 8:35am - 5:10pm
- Saturday: 8:40am - 2:10pm
- Sunday: 9:35am - 1:10pm
(Every third weekend)
Key responsibilities & competencies:
As a sales assistant you will be responsible for:
- Assisting with inventory management
- Cash handling and processing payments and returns
- Sales support, up-selling or cross-selling products to customers
- Stocking, merchandising and maintaining the stores overall cleanliness and organisation
- Assisting in training new employees, and supporting other departments or team members as necessary
- Providing excellent customer service by greeting customers, assisting them in finding products, answering questions about merchandise & handling any complaints or issues they may have.
Relevant experience & skills:
- A willingness to learn
- A dedication to accuracy
- Experience with inventory control processes
- Professional & maintains a positive reputation
- Strong customer service experience is crucial for this role
- Excellent time management, organisational & technical skills
- Strong communication skills, both verbal & written, with the ability to effectively communicate with staff, customers & higher management
- Experience working collaboratively with a team in a fast-paced environment & in roles related to merchandising, inventory management, or visual display
- Experience performing physically demanding tasks, including lifting & moving heavy objects, standing for extended periods & working in various temperature conditions typical of warehouse environments
About W. Titley & Co:
For four generations the Titley name has been synonymous with quality and service. First established by bootmaker William Titley in 1926, W. Titley & Co. has served country shoppers with quality clothing, footwear and accessories with customer satisfaction being our number one priority.
What we offer:
We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:
- Flexible rosters
- Career training & development
- Opportunity to grow within our company
- 30% staff discount across all stores in Charters Towers, QLD and Mackay, QLD